We want you to be happy with the product you've purchased? If you are not completely satisfied we want to hear from you. Contact us right away. There is nothing worse than being unhappy or frustrated with a product you ordered and feeling like you're stuck J & L welding and machine will be happy to help you find the best solution: 978. 283. 3388 M-F 7am - 5pm EST or firstname.lastname@example.org Send back the product you don't want. We'll take back any unopened product sold on our website within 30 days of purchase date. Contact us and we can send you a return authorization. We are sorry, but we cannot take returns of custom products sales are final. We'll refund you 100% for the returned product. You pay the return shipping. (All refused shipments will be subject to a 15% restocking fee.) Remember, Call us! If you are reading this before you order, you are probably a little unsure of what to order. We've been in the wiper business for nearly 95 years. Call us 978. 283. 3388. Don't guess. We can help! If you've already ordered and are not completely happy, we'll take care of that too.